Refund Policy
Updated at 2022-04-13

Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly
defined as:

• Company: when this policy mentions “Company,” “We,” “us,” or “our,” it refers to iComchain LLC, 412 N Main St Suite 100
Buffalo, Wyoming that is responsible for your information under this Return & Refund Policy.
• Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your
consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use
the services.
Service: refers to the service provided by icomchain as described in the relative terms (if available) and on this platform
• Website: icomchain’s site, which can be accessed via this URL
You: a person or entity that is registered with icomchain to use the Services.

Return & Refund Policy

Thanks for shopping at icomchain. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have
a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at icomchain. We’ll be as brief as our
attorneys will allow. The main thing to remember is that by placing an order or making a purchase at icomchain, you agree to the
terms set forth below along with icomchain’s Privacy Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, you will not be able to issue a refund for your
item.

Refunds

We at icomchain commit ourselves to serving our customers with the best products. Every single product that you choose is
thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our
products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory
and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have
to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded
once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same
time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that icomchain is not liable
for damages that are caused to the items during transit or transportation.

We follow certain policies to ensure transparency, efficiency and quality customer care:

We DO NOT allow returns on sold products – online or in retail outlets.
We DO NOT accept returned goods, as we believe that customers should get the best quality products.
Refunds are NOT given for any purchases made – be they online or in retail store.
We DO NOT encourage exchanges of our products.
We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for
our customers.
For International Orders
We DO NOT support Exchanges or Returns.
If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days
to process before dispatch.
Orders already in shipping cannot be returned, canceled or refunded
If you face any issues, please contact our Support Team immediately.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to
its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless
otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound
by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will
discuss any of the issues you are going through with our product
Via Email: ankit@icomchain.com